Boost FAQ

What is Boost?

Boost is an easy-to-run staff perks programme, available instantly to every business in New Zealand. Boost comes with a nifty app and website. A card is also available. It’s easy to use, customisable and sweet and simple. Boost gives you instant access to a wide range of online and in-store discounts from some of New Zealand’s leading retailers, and there’s something for everyone.

How do I claim my Boost discounts?

Some Boost offers can be redeemed instore, or online or both. Check the redemption instructions of each offer to find out about redemption. If you have a Boost card but not the App, you may be required to print off or show a copy of a digital voucher from our website. Redemption via the App just requires you to show the cashier the offer redemption instructions on the App.

I lost my card, how do I get another?

If you’ve lost your card, talk to your employer who can order you a replacement.

What if I have a new phone, how do I get re-download the app?

The Boost App is available in the iOS App Store and Google Play. Ask your employer if you have lost the app ID and pin details.

Will my employer know what I buy?

No, we will never share voucher redemption information with your employer. There will be no credit link to your organisation.

How do I pay for the items I buy?

Check the redemption details of each offer, you must pay for all goods at the time of purchase.

How long is a limited time offer valid for?

Each Limited Time Offer is different, please check the terms and conditions.

How many times can I use a limited time offer?

Limited Time Offers are varied and unique. Check the terms and conditions of the offer at the bottom of the offer page.

How do I redeem a voucher?

Some Boost offers come with a voucher for redemption. To redeem a voucher instore, simply login in the website, print out the voucher or show on your mobile device to the sales-person at the till.

How do I sign up to receive special offers?

When you register for Boost, you can choose to subscribe to our Boost offers, you will then receive our email notifications with special offers.

How do I log in to the website?

For first time sign-ins you will need to register here, you’ll need your App ID or Card ID and Pin. To log in, use your registered and password. Forgotten your password? Click here.

Will I be asked for ID at purchase?

Yes, retailers will ask you for your Boost ID via your card or App at the point of sale. They may also require you provide proof of Identification.

How can I search for a particular offer?

On the Boost website, type the keyword you are looking for in the search bar. If you are using the app you can search by retailer on the retailers’ page.

What happens if I leave my company?

Your Boost membership is linked to your employer. If you leave your company, they may deactivate your Boost membership.

Can I use my discount for business purchases?

No, Boost is only for personal purchases. If you have a business and would like to receive discounts for business purchases, check out